Privacy Policy

1. Data Controller

Lauren Deimling Johns

Address: Marktgasse 31, 3011 Bern, Switzerland

Email: info@laurendeimlingjohns.com

As a sole practitioner providing psychological counselling services, Lauren Deimling Johns is the data controller responsible for your personal data.

 

2. What Data We Collect

When you use the contact form on this website, we collect only the information you voluntarily provide:

  • Your name
  • Your email address
  • Any other information you include in your message

We do not collect any additional data automatically beyond standard server logs (IP address, browser type, date/time of visit), which are managed by the website hosting provider.

 

3. How We Use Your Data

Your data is used solely to respond to your enquiry. It is not used for marketing, profiling, or any other purpose.

Legal basis for processing: Legitimate interest (Art. 6(1)(f) GDPR / Art. 31 nLPD) — to respond to your contact request.

 

4. Data Retention

Your data is retained for a maximum of 2 years from the date of your last contact, after which it is securely deleted. If a therapeutic relationship is established, separate clinical data retention rules apply under applicable Swiss health law.

 

5. Data Sharing

Your personal data is not sold, rented, or shared with third parties. Your message is received directly by Lauren Deimling Johns via email. No third-party marketing or CRM tools are used.

 

6. International Transfers

Your data is stored within Switzerland and/or the European Economic Area. No transfers to third countries take place without appropriate safeguards.

 

7. Your Rights

Under the Swiss nLPD and the EU GDPR, you have the following rights:

  • Right of access — request a copy of the data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure — request deletion of your data
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing

To exercise any of these rights, please contact: info@laurendeimlingjohns.com

 

8. Complaints

If you are located in Switzerland and believe your data protection rights have been violated, you may lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch

If you are located in the EU, you may also contact your local data protection authority.

 

9. Cookies

This website uses cookies. Please refer to our separate Cookie Policy for full details.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review it periodically.